Email:
Sales: salesglobal@challenbioglobal.com
Support: globalservice@challenbio.com
Address: Room 405, Building A, Beijing BeautySpot Incubator Enterprise, No.25 Yongxing Road, Daxing District, Beijing, 102629, China.
After-Sales Service
Installation & Upgrades
Professional setup and continuous performance upgrades to maximize instrument capability.
Preventive Maintenance
Regular diagnostics and cleaningto ensure stable, high-efficiency operation.
Tech Support& Repair
Rapid expert troubleshooting to resolve issues and extend equipment lifespan.
Training & Applications
Comprehensive operational training and customized reagent pairing guidance.
20+
Service Experts
24H
Hot-Line
48H
Remote Response
Consulting
Installation
Training
Panel
Maintenance
Upgrades
Global Service Network
Direct Support
Rapid in-house response to end-user needs.
Distributor Network
Localized support delivered via global